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CANCELLATION POLICY

Payment methods

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  • Credit / Debit Cards

  • Cash

  • Zelle (In person - services)

Cancellation Policy

 

Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hour notice.

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Our Policy:

  • Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be 50-100% of the reserved services.

  • If you are more than 10 minutes late for your service, we may not be able to accommodate you. In this case or in the event of a "no-show", the cancellation fee will be equal to 100% of the reserved service(s). We thank you in advance for your cooperation and understanding. Spa packages and groups must give a minimum 48 hour cancellation notice. 

  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

  • In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.

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